Frequently asked questions


How do I cancel/delete a domain name?

If you have received an invoice from us for renewal by email or letter, click here.

If you have received an invoice via EHF or have not yet received an invoice for renewal from us, you can do the following:

  1. Log in to the control panel at
  2. Click on My Domains
  3. Click on the relevant domain
  4. Click Change to the right of "To be renewed":
  5. You will then be given the choice between letting the domain expire or being renewed
  6. Click Update to save

If you for a special reason need to delete a domain before its expiry date, please contact customer support.

See also:

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