Service announcements  

Messages will be posted here if and when we identify network or service errors lasting more than 5 minutes, or in case we make system changes that we think will affect our users. Messages older than 2 months will not be displayed, unless they contain currently relevant information.

2021-07-13 15:55: MySQL stability solved
The problem with the unstable MySQL server is now solved.

2021-07-13 14:50: Unstable MySQL server
One of our MySQL servers is unstable. We are working to resolve the issue, and apologize for the inconvenience caused.

2021-06-25 07:25: MySQL stability solved
The problem with the unstable MySQL server is now solved. There may be some slowness until approximately 08:00.

2021-06-25 07:01: Unstable MySQL server
One of our MySQL servers is unstable. We are working to resolve the issue, and apologize for the inconvenience caused.

2021-06-24 09:37: Fraud attempt aimed at Domainnameshop customers
We have received multiple reports today from customers that have received a phishing email about a purported expired domain name.

The subject typically begins with "we inform you that the XXX domain will expire" or similar text. The message is in English, and contains a phishing link about updating your payment information.

The email claims to be from "Domainnameshop", but the email adddress is not ours. The link in the email likely leads to a fake login page emulating our own, which will steal your information.

These messages are not from Domainnameshop. The message should be deleted, and no links should be opened.

If you have entered any credentials into the phishing page, you should immediately change your login password through our website. If you have entered any payment information in a payment form, you should immediately contact your bank or card issuer.

2021-06-23 07:48: MySQL slowness solved
The slowness issue has been solved for the affected server.

We are moving a number of customers to a different server to reduce the risk of repeated performance incidents. Databases being moved may be unavailable for 15 to 30 minutes. We apologize for the inconvenience caused.

2021-06-23 07:18: Slow MySQL server
One of our MySQL servers is suffering from performance issues after a security update.

This regrettably results in a "database connection" error or similar for a number of websites.

We apologize for the inconvenience, and are working to solve the issue.