I have forgotten my FTP password. How can I retrieve it?
You must create a new FTP password, by following these instructions:
- Log in at www.domainnameshop.com with your username and password (or select forgotten password if you have lost it)
- Click "My domains"
- Select the domain name in question
- Click on the "Web hosting" tab or "Manage web hosting" to the right on the page
- Click on "FTP" or "View/change" to the right on the same line.
This is the page with the FTP connection and configuration information, and you can change your FTP password here.