Frequently asked questions

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How do I change my password?

It depends on which password we are talking about:




The control panel

  1. Log in at www.domainnameshop.com/login
  2. Select Account information in the menu on the left
  3. Scroll all the way down the page and press Change password:

Email-user

Passwords for e-mail accounts can be changed either by the account administrator or by the individual user via webmail:

Via the control panel: (This is the only option if you have forgotten your e-mail password)
  1. Account administrator logs in at www.domainnameshop.com/login
  2. Click on My Domains
  3. Select the relevant domain
  4. Click on Manage email on the right of the page
  5. Then click Show advanced settings
  6. Scroll down to Email users and click Change to the right of the user in question
Via Webmail: (Only possible if you remember the old e-mail password)
  1. Log in at webmail.domeneshop.no
  2. Click on Settings
  3. Then click on Password
  4. Enter the desired password and finally press Save

Web hotel / FTP

  1. Log in at www.domainnameshop.com/login
  2. Click on My Domains
  3. Select the relevant domain
  4. Click on Manage web hosting on the right of the page
  5. Click More info to the right of FTP
  6. Then click on Change password

Database / MySQL

  1. Log in at www.domainnameshop.com/login
  2. Click on My Domains
  3. Select the relevant domain
  4. Click on Manage web hosting on the right of the page
  5. Click View/Change to the right of MySQL
  6. Click on "..." to the right of your database then Change password

See also:

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