Domeneshop AS (NO976769678) is an official Nominet Member and a Channel Partner for the .UK top-level domain.
Terms and Conditions
Our terms and conditions are available at www.domainnameshop.com/terms. Specific terms and conditions applicable to .UK domains can be found at www.domainnameshop.com/terms#.uk. Our complete price list is available at www.domainnameshop.com/pricelist.
Customer Service Level commitments
For .UK domains we offer the following services: DNS, DNSSEC, email, web hosting and registrar service (domain registration/renewal/transfer). Technical support questions may be submitted via www.domainnameshop.com/support. We also offer telephone support on weekdays. All support requests submitted via email or through our webpage will receive an initial response within 2 working days.
Complaints and appeal procedures
Any complaints are first handled by our normal customer support department, either by email or telephone, and escalated to our Chief Support Officer and ultimately to the Managing Director.
Customers may manage their .UK domains through the self-management area at www.domainnameshop.com/login. Our full contact details, including postal address, email address and telephone number, are available at www.domainnameshop.com/contact.
We have a dedicated abuse point of contact for reporting security related incidents or violations of our Acceptable Use Policy (spam, phishing, etc.). Please see contact details on www.domainnameshop.com/contact.