Service announcements  

Messages will be posted here if and when we identify network or service errors lasting more than 5 minutes, or in case we make system changes that we think will affect our users. Messages older than 2 months will not be displayed, unless they contain currently relevant information.

2023-11-22 14:59: Shell server back in operation
Our shell server is now back in operation. There may be some small differences from before.

2023-11-22 09:43: Problems with shell server
Our shell server has problems and will therefore be unavailable for a while. We are working to resolve the issues and apologize for the inconvenience caused to affected customers.

2023-10-24 09:13: SMTP problems solved
The SMTP problems have now been solved.

2023-10-24 08:27: SMTP - problems
Our SMTP server has issues, we are working to resolve them.

2023-10-13 10:53: WordPress 6.3.2 security update
WordPress recently released security update 6.3.2 tonight.

Other versions than those listed below, are considered unsafe.

We urge all WordPress-using customers to update to 6.3.2.

• 5.8.8
• 5.9.8
• 6.0.6
• 6.1.4
• 6.2.3
• 6.3.2

Source:

• wordpress.org - 6.3.2

Note! WP-admin may become slow if many customers update simultaneously. If you experience any problem, please try again later the same day.

2023-10-04 12:52: PHP update from 8.0 to 8.2
Today, we have sent reminders to customers about updating from PHP 8.0 to 8.2.

PHP 8.0 is no longer supported by PHP, and security support ends 26 November 2023.

To avoid problems with your website, you must update your software (e.g. Wordpress, Joomla, Drupal, Laravel) to support PHP 8.2 and newer.

You can already now upgrade to PHP 8.2 yourself.

IMPORTANT! Before upgrading, you must do the following:

1. Update your software to support PHP 8.2 and newer
2. Ensure that extensions/plugins support PHP 8.2 and newer
3. Ensure that templates/themes support PHP 8.2 and newer
4. Enable automatic updates for your software and extensions/templates/themes

The upgrade to PHP 8.2 is managed via self-service as follows:

1. Login in to the control panel on our secure website
2. Click on "My domains"
3. Click on the domainname
4. Enter the webhotel tab
5. Click on "View/change" on the PHP line
6. Select your desired PHP version
7. Click on the "Update" button to save your change

The change takes effect within a few minutes.

If you experience problems, you may temporarily downgrade to PHP 8.0 to make the webpages work again. The upgrade is inevitable, so contact your web developer if you experience problems with the upgrade.

After you/your web developer have fixed any problems, it is important that you test upgrading to PHP 8.2 yourself.

After November 26 you will no longer be able to downgrade to PHP 8.0.

We automatically upgrade your webhotel to PHP 8.2 on December 4, 2023, if you still use PHP 8.0.