Service announcements  

Messages will be posted here if and when we identify network or service errors lasting more than 5 minutes, or in case we make system changes that we think will affect our users. Messages older than 2 months will not be displayed, unless they contain currently relevant information.

2023-05-23 10:25: WordPress 6.2.2 security update
WordPress have recently released security update 6.2.2.

Other versions than those listed below, are considered unsafe.

We urge all WordPress-using customers to update to 6.2.2.

• 5.8.7
• 5.9.7
• 6.0.5
• 6.1.3

Source:

• wordpress.org - 6.2.2

Note! WP-admin may become slow if many customers update simultaneously. If you experience any problem, please try again later the same day.

2023-04-19 07:34: Service interruptions for web hosting late April 18
We have had service interruptions for our web hosting on April 18 between 21:00 and 22:00.

We apologize that we did not report this yesterday, and for the inconvenience caused to our customers.

2023-04-13 10:37: Webmail problem solved around 09:10
The webmail problem was solved around 09:10.

If you get a message about adding an identity and see a server error notice, this is caused by caching in your browser. Try the following to solve the issue:

• Chrome, Edge, Firefox, Opera og Vivaldi: reload the page, or close the tab/browser and reopen
• Safari on Mac: command + option + E followed by command + R
• Safari on iPhone/iPad: close the tab/browser and reopen

2023-04-13 08:15: Webmail problems
Some of our customers experience issues logging into webmail, being asked for identity after login and receiving an error.

We are working to resolve the issue and apologize for the inconvenience cause to affected customers.

2023-03-29 23:15: Slow web hosting

Some of our web hosting customers are currently experiencing low performance. We are working on solving the problem.

The problems are partly exacerbated by the fact that many websites are automatically being upgraded to the latest version of Wordpress at the same time.

We again apologize for the inconvenience caused by the these performance issues, and acknowledge repeated problems over a short period of time. We are working to solve the underlying problems so that this does not occur again in the future.

2023-03-28 15:51: Problem solved: slow web hosting
The problem with slow web hosting was solved between 15:20 and 15:40.

2023-03-28 14:43: Slow web hosting
We apologize for that some of our web hosting servers again are slow, we are working to solve the issue.