Frequently asked questions


What is the maximum size of emails and attachments?
Note! Email is not well suited for sending large documents and files. The larger a message is, the greater the chance of a problem.

Domainnamehop's limits

The following approximate limits apply. Please note that if your email account is nearly full, you cannot receive messages that would exceed your account's available space.

ServerMaximum size1
Incoming email100 MB
Outgoing via webmail100 MB
Outgoing via smtp.domeneshop.no100 MB
Outgoing from web hosting100 MB

1. These numbers are approximations of the message size, including all attachments.

Other providers

Google Gmail and Workspace50 MB25 MB
Microsoft 36525-150 MB25-150 MB

Many providers limit received message sizes to between 2 and 75 MB per message, resulting in uncertain delivery for large messages.


Several email clients restrict message size. Check your software's documentation.


We recommend sharing large files with file sharing software (Dropbox, Google Drive, Jottacloud, Icloud, Onedrive, etc.), or FTP.

We do not recommend reading or sending large attachments via webmail, since this may be slow. Also, if an attachment upload fails, you must try again from the start.

Email account

Each account is limited to a maximum of 15 GB of disk usage. If someone tries to send you an email that would cause your account to exceed its 15 GB disk quota, the sender will receive a system error message ("disk quota exceeded"). We therefore recommend that you frequently delete email from your inbox on our servers, or move the messages to a local folder on your own computer.

Our servers check weekly whether any account uses more than 80% or 98% of the quota. If so, a warning message is sent to this account. The warning message will not be re-sent, unless the disk quota reaches the maximum of 15 GB.

See also:

© 2024 Domeneshop AS · About us · Terms · Privacy policy